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Thank you for shopping at Orbiz! Exchanges/ Replacement(if applicable)
We only replace items if they arrive as defective or damaged. Unboxing video must be mandatory. We will not provide a replacement until it is physically damaged.
Eligibility for Replacement and Exchanges
We offer replacement/or exchange within the first 3 days after the product is delivered, if 3 days have passed since you delivered, you will not be offered a replacement/ exchange of any kind.
Share unboxing video mandatory.
Your item must be unused and in the same condition you received it.
The item must be in the original packaging.
To complete your replacement, we require a receipt or proof of purchase.
Only regular-priced items may be replaced, sale items cannot be replaced
Exempt Goods The following are exempt from replacement
Gift cards or complementary products
Shipping
For replacement send the product to the relevant address
Orbiz Creativez
Chemmad,Malappuram, Kerala Pin-676 306
India
You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Please see, we cannot guarantee receiving your returned item.